In the event your item is damaged or defected [we're deeply sorry!] We do not issue refunds or exchange due to hygiene and product quality. Please be advised to check sizing and product selected before purchase. 

All products are supervised and checked for product quality prior to shipment.


Lost or Stolen Packages

RBCOLLECTIONUK is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, RBCOLLECTIONUK will confirm the delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.

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